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Academic Technology Commons (ATC)

Are you looking for help with one of SLU's many academic technologies? We have online resources in addition to our staff of Academic Technologists.

Zoom

Zoom is an easy-to-use conferencing platform that lets you easily create, join and host meetings. The meetings can also be recorded for later reference and uploaded.

Click the arrow icon at the top of each graphic below to open our guides to Zoom at SLU.

Recording Meetings with Zoom

When you record a meeting in Zoom and save it to the cloud, it will be saved in your recordings tab. If you choose to save it to your local computer, it will be saved on the hard drive and will not be shareable unless you later upload it to another video service such as Panopto. Once a cloud recording is processed, Zoom sends an email alert. You can then share a link via email or as a web link in your Blackboard course. For more detailed instructions, see the PDF below.

See tabs above for a list of best practices for recording Zoom meetings.

Host Controls for Sharing Screens and Content

As a Zoom host, you control who can share their screen and their content. See the PDF below for instructions on screen sharing controls.

How to use the Zoom Waiting Room Feature as a Zoom Host

The PDF below outlines the differences between the regular Zoom tile in mySLU and the telemedicine Zoom tile.

See above tabs for tips for teaching with Zoom in a hybrid class setting.

Ten Simple Steps to securing Zoom and avoid 'zoom bombing.'

How to manually download a Zoom recording and upload it to Panopto for long term storage.

Zoom's storage is finite but Panopto has virtually unlimited storage capability, which makes it ideal for archiving and sharing Zoom recordings. Here is how to do it.

  1. Log into mySLU and click Tools. Then click the Zoom tile.

  2. On the left side of the Zoom dashboard, click 'Recordings.'

  3. Locate the recording you want to download.

  4. To the right of the recording there are two buttons, 'Share' and 'More.' Click 'More.'

  5. Click the 'Download (2 files) option to download the files to your local hard drive. Download the files, don't open them. One of them will be an mp4 file.

  6. Navigate to slu.hosted.panopto.com and decide where you want the recordings to go. It can be your personal folder or a course folder.

  7. From the folder that you've chosen, click the blue 'Create' button at the top of the page and choose 'Upload Media.

  8. Drag the mp4 file that you downloaded earlier into the upload content area. The video will be uploaded to your Panopto folder and an email will be sent to you when it is ready to view and/or share.

Click the PDF below for instructions on adding the Zoom Scheduler add-in to O365 and Microsoft Outlook on PC.

Click the PDF below for instructions on adding the Zoom Scheduler add-in to O365 and Microsoft Outlook on SL managed Macs.

 

Updated 9/30/20 by TCR

SLU ITS has more Zoom FAQs on their remote learning page. Scroll to the bottom of the page to read them.

This document provides tips and tricks for using technology when teaching a class where some students are in the room and others are participating online.

 

  1. At the start of class, log into Zoom and select the following:

    1. The room microphone for audio in

    2. The room speakers for audio out

    3. The appropriate camera for the content you wish to show (i.e., room camera to show the instructor; document camera or web camera to show content being written on a paper or whiteboard (as equipped))

    4. Record the session by clicking the “Record” button at the bottom of the screen

  1. Students in the room don't have to join the Zoom meeting. However, one of them could log into the meeting and turn their laptop camera towards the other students to show the people in the room to the online attendees.

  1. Instruct the students on the Zoom call to mute their microphone (using the “Mute” button in Zoom), and either unmute or use the Chat window to ask questions.

    1. If those participating virtually ask a question via the Chat, ask a student in the room to convey those questions.

  1. If the instructor needs to mute individual participants, they can do so from the participant list by right-clicking on the participant and clicking “Mute.”

  1. When a student in the room asks a question, the instructor may repeat the question in case those attending virtually do not hear the initial question.

  1. If physical content is being shown in the room (either on a piece of paper, on a whiteboard, or some other content that is not on the room computer), use the document camera or web camera in the room (making sure to select the appropriate camera under the “Start Video/Stop Video” button in Zoom).

  1. If virtual content (i.e., a PowerPoint presentation, website, or other computer software) needs to be shown in the Zoom meeting, use the “Share Screen” feature in Zoom and select the content you wish to share. If you are sharing videos with sound, please make sure to select the checkbox to share computer sound on the share screen.

    1. When sharing the screen, you can choose to share a single program or window, or your entire desktop (which allows you to toggle between multiple programs, such a PowerPoint and Chrome)

  1. If the instructor needs to connect a secondary device (i.e., laptop, iPad, etc.), most rooms are equipped with HDMI and other inputs to show those devices in the room.

    1. If the instructor wishes to share content from one of these devices in the Zoom meeting for virtual participants, they need to be logged into the Zoom meeting from that device.

  1. If someone other than the instructor needs to share their screen, open the participant list in Zoom (click “Participants” at the bottom of the screen), right-click on the participant’s name in the list, and select “Make a Co-Host” from the dropdown.

    1. Ensure that the Zoom window is open on the screen in the room so all in-person participants can see the shared content.

    2. To remove the co-host, select their name from the Participant list, right-click and select “Remove Co-Host.”

This page of best practices for Zoom recordings has been adapted from a Zoom blog. Click here for the original post.

When recording a Zoom meeting there are two options for saving the video: local and cloud. For most purposes, we recommend the cloud option. It shows the videos in your Zoom control panel and you can easily share the links in your Blackboard course.

Before you begin, think about if Zoom is the right tool for what you want to accomplish. If you are recording a live course session with multiple users, than it is. If, however, you are sharing PowerPoints and lecturing over them, Panopto is the better choice.

 

Local vs. Cloud Recording

Zoom has two types of recording: local recording and cloud recording. Local recordings, are saved to your device. Cloud recordings, a paid option that SLU has purchased, are saved to the Zoom Cloud where they can be viewed, shared, and downloaded. Both options provide standard (and we cannot emphasize the word “standard” enough here) MP4 video and M4A audio files.

 

Start Recording

You start recording by pressing Record on the bottom of your Zoom meeting window. If you have cloud recording enabled, a pop-up will appear above asking what kind of recording you want: Cloud or Local. You’ll know recording has begun because a red light will appear in the upper left corner of your Zoom window with the words “Stop Recording.” Click that when you’re ready to stop the recording.

 

Your Local Recording

Your local recordings are stored to your hard disk. By default, they’re in your Documents folder in a file marked zoom. Note that they are not listed in your Recordings area. If you click there, you will see this text:

Local recordings are listed only for meetings that were recorded while using a supported version of the client. Verify that your client has been upgraded to a supported version before you start the meeting. The supported versions are:

  • Windows: Version 4.0.25513.0228 or later
  • Mac: Version 4.0.25513.0228 or later

By default, all recordings will be placed in a Zoom folder found in the following file path on these devices:

  • PC: C:\Users\User Name\Documents\Zoom
  • Mac: /Users/User Name/Documents/Zoom

An important note about problems with local recordings:

  • If the meeting unexpectedly shuts down or if the conversion process is interrupted, the recording files could become corrupted and non-recoverable. Restarting or shutting down your computer, putting the hard disk to sleep, or closing your laptop will interrupt the conversion process.
  • If the conversion process is not successful after the meeting has ended, you can try to convert the files again by navigating to the recording location and double clicking the recording files.

 

Your Cloud Recording

When you opt for cloud recording, you get a high quality recording of your meeting delivered to the cloud, which you can password protect, share, and download. One great thing about cloud recording is that you can do it from your mobile device as well as your desktop.

You can find your cloud recordings by logging in to your account and clicking on Recordings. You will see Cloud recordings listed there.

 

Recording Best Practices

Zoom engineers were asked to come up with a list of best practices for recording meetings. The results:

  • Use a wired Internet connection
  • Use a headset or directional microphone
  • Mute all the non-speaking attendees
  • Zoom gets a lot of questions about what exactly the recording captures. A good rule of thumb is that your recording generally captures what you’re seeing on your screen. So, if you want the recording to show just one person, pin their video. If you want to show whoever is talking at the moment, use active speaker mode.

 

I’ve Made a Recording…What Now?

Because Zoom recordings are in very common, easy-to-edit MP4 and M4A formats, you can do pretty much whatever you want with them, including editing, transcribing, translating, captioning, and sharing. SLU's lecture capture tool, Panopto, is a great place to upload, edit and share your recordings. You can easily get a link to Cloud recordings and share them as a web link in our Blackboard course.

Updated 4/20/20 by TCR