Burn, B., & Payment, M. (2000). Assessments A to Z: A collection of 50 questionnaires, instruments, and inventories. San Francisco: Jossey-Bass/Pfeiffer.
HF 5549.5 .T7 B795 2000 [Accompanying CD-ROM at Circulation Desk]
Guion, R. M. (1998). Assessment, measurement, and prediction for personnel decisions. Mahwah, NJ: Lawrence Erlbaum.
HF 5549 .G794 1998
Hale, J. (2002). Performance-based evaluation: Tools and techniques to measure the impact of training. San Francisco: Jossey-Bass/Pfeiffer.
HF 5549.4 .T7 H35 2002 [Accompanying CD-ROM at Circulation Desk]
Hill, N., & Alexander, J. (2000). Handbook of customer satisfaction measurement (2nd ed.). Aldershot, Hampshire, England: Gower.
HF 5415.335 .H55 2000
Silberman, M. (Ed.). (2003). The consultant's big book of reproducible surveys and questionnaires: 50 instruments to helpyou assess clients' problems. New York: McGraw-Hill.
HD 69 .C6 C6475 2003
Spector, P. E. (1997). Job satisfaction: Application, assessment, cause, and consequences. Thousand Oaks, CA: Sage.
HF 5549.5 .J63 S635 1997
